Strategy & Consultancy

Innovise ESM offer consulting services that will help you define the overarching strategy and approach for your ESM programme. This activity is typically used to gain senior stakeholder buy-in and assist in the construction of a programme / project business case. As an example, the approach typically defines and documents the areas listed below:

Where you are now

IT and business priorities and vision
Current maturity levels (e.g. ITIL)
Existing issues and pain points with service management
Existing organisational process and technologies

Where you want to go?

Desired goals and objectives - what problem are we solving?
Organisation roles and structure
Process improvement and solution criteria

Map of priorities and a path to get there

Project prioritisation and execution order
Governance structures and accountability
Project approach and methodologies
Cost/benefit analysis

Our engagements are clearly defined and quick in execution (days, not months). We understand that our customers want to deliver value based programmes, not continually define them.