Consultancy Services For Operational Efficiency And Tool-set Rationalisation

Innovise ESM provides a comprehensive suite of services that help organisations to improve their ability to manage their networks in order to meet their business requirements, whilst also reducing the number of tools and vendors needed to do this effectively. Our network management services cover elements that are required to deliver a successful NMS/OSS. The solutions make use of the most applicable industry standards, be it ITIL, TOGAF, Frameworx/eTom, Network Maturity Model.

We use a tried and tested 6 stage holistic approach for delivering Network Management Services:

Review

GAP, Synergy, Roadmap Analysis and Business Case Analysis as part of a strategic review, aligned with applicable industry standards.

Design

Translation of business requirements into technical and functional requirements.

Solution and Product selection

Matching technical and functional requirements with specific product types and solutions.

Vendor selection

Vendor agnostic selection, POC definition, POC fulfilment & evaluation, and impact analysis reporting.

Implementation and Transitioning

Transitioning, integration, configuration and testing into customer environment.

Operational Processes and Support

Knowledge transfer, training, first line support, upgrades, new product and technology awareness and Continual Service Improvement.