Process Automation

Not to be confused with Network Automation, Process Automation is the glue that automates many manual, error-prone and time consuming processes, seamlessly, into highly agile operations with reduced personnel.

What sets Innovise ESM apart is that we provide true intelligent automation and control. Our “Virtual Operator” automation allows us to provide solutions which analyse, take decisions and then implement these in the same way as a human would do.

Our focus and key differentiator is to make a large variety of manual activities in telecom, and IT take place automatically in the most efficient way possible. Innovise ESM has a valuable contribution if you are engaged in any of the following:

deploying next generation networks and services such as IP-Voice and multimedia
implementing SOA with a need for specific automation of your processes and tools
considering outsourcing of your activities, but wishing to retain core skills in-house if this could be made cost-effective
providing outsourcing of services to your customers and looking for ways of increasing profitability and minimising headcount on outsource services
developing tools and processes for rapid configuration and activation of services and systems

What sets Innovise ESM apart is that we provide true intelligent automation and control that leads to:

Speed and Agility	taking seconds to do what currently takes minutes or hours
Global Control	a single point of contact and control for operations management
Reducing Costs	allowing lower-skilled users to perform complex tasks
Reduced Complexity	we hide it away by automating it
Preventing Errors	by fully managing multi-system interactions

For full details on our IT Process Automation (ITPA) click here.